Hi Kevin,
Sorry we weren't around on IRC to help answer your questions - I personally am only there during the week 7am until 4pm GMT.
From what you've said, it sounds like you tried to apply the Hack and a firmware update at the same time?
If so, this is where your problem lies. You can't do both at the same time. Also Patchclean.bat is not meant to be used for the DMS tools version of the hack.... but by the same token you haven't mentioned how you tried to apply the hack.
My recommendation to you is this, on the assumption you can lose all the media on one of your OEM cartridges:
1. Run the DMS tools, and switch to DMS tools mode
2. Select your DMS cartridge, and select version 13.01 of the Kenwood firmware (assuming you are running a Kenwood Head Unit, if not then select the appropriate firmware)
3. Ensure the options 'Install non-hacked firmware' and 'reflash box' are checked
4. Click on the button 'DMS Repair (FULL)
This will restore your DMS, formatting both the PHTSYS and PHTDTA partitions and installing the OEM firmware on the disk - marking it as requiring a box update. I forget if it installs a playlist on there, so once the DMS tools has finished it's repair, drop into PhatNoise MM and create a single playlist, with a single track in it if one doesn't already exist.
Pop the DMS in the car (turn the engine over so you don't need to worry about the battery) and let the box do it's 15 minute update.
Once it's rebooted, verify the box is back to working order. Don't worry if ithe HU suddenly loses the Keg and displays just 'AUX EXT'. That's pretty typical. Power down the Keg, ensuring both lights are out. Disconnect the Keg, at the Keg end leave it for a few minutes and then re-connect it. If you have to do this a few times, that would be pretty typical too.
Once you have gotten this far, and things are working again, then and only then should you try and apply the hack. Again, use the DMS Tools to apply the patch.
Once the patch is applied, drop the DMS back into the Keg and let it do it's work.
You should find that when it starts up, you'll hear the customized 'PhatHack' startup sound, a nice long voice prompt telling you the hack is about to apply and then the hack will run fairly promptly. The patch has successfully applied when you hear a DIFFERENT voice prompt telling you 'Your PhatBox is now unlocked'.
When this is done, then if you need to use your original DMS again, drop it back in to the cradle and run the DMS Tools again, and re-run the Hack process. This will then verify the patch completed, and remove the hack files from the DMS. At this point you might want to put AAC and VIOT on the DMS. To do this, do the following:
1. Run the DMS tools, and switch to DMS tools mode
2. Select your DMS cartridge, and select version 13.01 of the Kenwood firmware (assuming you are running a Kenwood Head Unit, if not then select the appropriate firmware)
3. Ensure the options 'Install hacked firmware' is checked and 'reflash box' is UNCHECKED
4. Ensure the options 'Install AAC' and 'Install VIOT' are checked
5. Click on the button 'Update firmware' OR for absolute safety 'Repair DMS (PHTSYS)'
The latter option will re-format PHTSYS and re-apply the firmware thus ensuring any traces of the hack are completely removed. Again, if necessary apply a single playlist with a single track to the DMS using your favourite management software... and then pop the DMS back in the Keg and start her up. Once you've verified it's all working nicely - then it's time to move on, and pop all your music back on, and continue life where you left off.
