Can't register Phatnoise Media Manager

[markbowen]

I've downloaded PMM 3.76.  I opened it, got the message to register on the PhatNoise website, and done so.  Clicked on the register.pmm file, the program opens and I get another message to register.  This continues ad infinitum.

According to the PhatNoise Knowledge Base:  
"This problem is usually caused by a pop-up blocker. Click (here) to register the PhatNoise MEDIA Manager."  And all that does is the same thing.

I've disabled all pop-up blockers, shut down my firewall and antivirus, closed every possible running process and I still get stuck in the same circle.  I just can't register it.  I'm running Music Manager 2.3 without any problems.

PhatNoise customer service, needless to say, has not responded to my query about this.  Any ideas?

[judb]

I think something is going on with phatnoise's web servers ... firmware downloads are hosed too.  Try calling their offices around 1 or 2 pm PST next week and see if you can get anyone on the phone.

[markbowen]

I finally got an answer from PhatNoise, and it sorted the problem.  In case anyone else has a problem registering Media Manager, this is the solution:

Open regedit

Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > PhatNoise, Inc. > PMM

Look for a key labeled Reg_Status.

If this key is not present, on the right side of the screen, right-click
anywhere in the white area and select New>DWORD value. Name the key
Reg_Status.

Right-click Reg_Status and select Modify. Change the Value data to "2"
(no quotes). Press "Ok". You should now be able to run the PMM.

[kaotik2006]

Thanks man, it really helped me, sine support e-mail from phatnoise does give a dam about us