no luck... i reset the head unit unplugged the phatbox, nothing changed. when the key is off and the dms inserted i get a solid red light and the green light flashes for approx 3-5 mins. but it still doesnt work. HELP !!!
The red light is supposed to be on solid. That's the power light. The green light should also normally flash for three to five minutes during a firmware update. Please, read the manual.
You should consider starting again, but this time load the firmware onto the DMS using the recommended method -- which is from within the Phatnoise software. Run the firmware wizard, and the software will download the 13.01 firmware from the Phatnoise website.
After correctly loading the firmware, put the DMS into the car without switching it on, and leave it to blink away for five minutes. When it finishes, turn your car key to the accessory position so that your radio switches on. THEN reset the head unit if necessary.
Once again, read the manual, as this is all covered there.