Just for kicks I decided to check in, and the official Phatnoise site (http://phatnoise.com (http://phatnoise.com)) is up and running again.
There is nothing new on the site, no explanation of where they've been, anything they used to sell is "out of stock," and the firmware servers are still not working, but it's there. Maybe they will actually respond to some inquiries now.
They were always responding to enquiries - but current estimates have the response time at about 5 days after sending the enquiry.