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Phatbox / Keg software and support => Phatnoise Hardware Support => Topic started by: jerryfreak on August 12, 2005, 09:35:46 pm

Title: "The voice prompt system is not installed&quo
Post by: jerryfreak on August 12, 2005, 09:35:46 pm

I keep getting this error message when I attempt to connect my dms to my xp machine:

"The voice prompt system is not installed To purchase or learn more, visit....". I installed pmm1.87 from disc, then upgraded to 2.3. I also downloaded and installed speech.msi. No amount of uninstalling and reinstalling will fix it. I think the OS thinks that I didnt originally install from disc, (maybe because I installed speech.msi).

it works fine on my win2k box (but that one doesnt have usb2...


phatnoise support has been no help.

any ideas?

Title: Re: "The voice prompt system is not installed
Post by: judb on August 12, 2005, 09:40:31 pm

sounds like windows speech support on your computer is jacked up.

try downloading the microsoft speech SDK and instaling it first...

Title: Re: "The voice prompt system is not installed
Post by: jerryfreak on August 12, 2005, 10:38:33 pm

I'm looking here:

http://www.microsoft.com/speech/download/sdk51/

do I need to download the full 68MB file (5 hours on my dial-up!), or would the redistributable package work?

Title: Re: "The voice prompt system is not installed
Post by: judb on August 13, 2005, 02:40:09 am

The Re-Dist should work...

Title: Re: "The voice prompt system is not installed
Post by: jerryfreak on August 16, 2005, 10:45:02 am

ok, installed the speech sdk, still didint work. uninstalled and reinstalled pmm, still didint work. it works great on my win2k machine, but keep getting this error on xp.

Title: Re: "The voice prompt system is not installed
Post by: judb on August 16, 2005, 01:33:45 pm

did you use nLite or something to remove components from XP before or after installation?  Sounds like either a registry problem or that some key component of windows has been uninstalled / removed from the system.

Title: Re: "The voice prompt system is not installed
Post by: jerryfreak on August 17, 2005, 02:48:15 am

yes, I did remove some of the xp components, I will try from a fresh OSl to see if I can get it working.

Title: Re: "The voice prompt system is not installed
Post by: judb on August 17, 2005, 02:49:26 am

I'd be willing to bet that you removed something required for the Speech Engine to function properly, but I don't know what all is required.  Sorry dude.