Howdy. First post so please be gentle.
I just bought a Phatbox for my Jetta TDI. I need the latest firmware, but the Phatnoize update server seems to be down, and they aren't answering the phone or e-mail (last two days).
I downloaded the 7.0.2 firmware from this site, and now when I try to access the DMS in Media Manager it complains about missing files and sends me to the update manager, which can't access the server (errors with "Cannot Connect to Server" - and I've tried this on three machines on three different networks).
DMS Doctor gets to the "Checking for System Files" stage and then errors with:
FAIL: Could not load XML document.
Any clues for a DMS newbie here?
-T