I need to reformat my 40Gb DMS cartridge but the partitions are not showing up as options. I tried calling the customer service number and was told they have no information about my problem. According to the knowledge base online, updated in 2007, I need a special utility. But the utility isn't on the phatnoise.com site and the customer service people have no idea about what I need. Has anyone else had this problem? If so, anyone have a solution?
I am really starting to regret my decision to buy a car with this system. I don't want to buy the movies or games. I'd rather just be able to add the movies that I already own.
Thanks,