It has been a really long time since I contacted this forum. But now I am in desparate need of help.
I haven't updated my DMS Cartridge for a really long time. The main reason is that my old XP computer took a dump and I was never able to get anything running on my new Vista computer.
Previously, I hacked my cartridge successfully and put in a 160 gig cartridge. It worked well for me and have been enjoying it for more than a year. However, I now need to update my music so I thought I would give it a go this weekend to get it all up and running.
Here are my issues:
1. When I connect the DMS cartridge to my computer, sometimes it recognizes the cartridge and assigns the drive letters properly. Sometimes it doesn't. When it does, it takes a really long time, like more than 10 minutes. Is that just because the drive is now really big? I have tried different USB ports on my computer, and that doesn't seem to make a difference.
2. When the Phatnoise Media Manager launches, auomatically after it assigns the drive letters, I get an error, "Error setting registrykey. Please call Customer Service. Error 118." Then, after I hit ok about 6 or so times, I get past that error and another window pops up. It says, "your phatnoise media manager is out of date and needs to be upgraded. Please download the newest PMM from
www.phatnoise.com and install it. Even though I have 3.92 installed already. When I hit ok to that, it closes the software and launches me ina browser to
http://www.phatnoise.com/downloads/download_pmmsw.aspx.
3. Then when I try to open the Phatnoise Media Manager after that, the part where it finds the DMS Cartridge always seems to get locked up and I cannot get past it.
4. I try to run the DMS doctor and it fails on checking for system files, but I cannot see the entire error as it gets cut off. "Fail. Could not find the system file l:\<!DOCTYPE H..." is all that I can see. It gave me the option to see the DMS troubleshooting FAQ, but when I click Yes, it takes me to
http://www.phatnoise.com/support/faq/index.php?r=&criteria=DMSFAIL4, and the resource cannot be found.
5. I have tried to use the Phathack Media Manager, but I can't really figure out how to import all of my music from my computer's hard drive. When I select a folder that has a bunch of artist folder underneath it, it doesn't seem to import everything that is in the folder. For example, I have an iTunes Music Folder that I have tried to select, and it only seems to bring in the podcasts and not any of the music I have converted from my own CD's. Is there any documents that outline how to use the software?
Could anyone help with getting me up and running? I would owe you tremendously! is there a way to fix or replace the system files on the DMS cartridge? Maybe something became corrupt?
Thanks!
Dippdy
