Hi jamy,
Technically this can be done, but the Phatnoise expects the hard disk drive in the DMS to be "signed" by Phatnoise. That is, they put some special data on there (outside the normal file space) which allows the Phatnoise box to identify the drive as original. This data has a relationship to the serial number of the drive itself (not the serial number of the formatted volume or partition). Now, it is possible to patch the firmware in the box to ignore the signature - that is what much of this forum is all about, to allow alternative drives to be fitted. However, in order to do that, you require a good DMS drive first in order to be able to have the Phatbox run the patching software. It does not work if you just copy the signature data from an original DMS drive onto a new one.
So you have a couple of options.
1) If you have any comeback against the seller or the shipping company, then you should find out if you can return the damaged items for a refund. But if there was no shipping insurance they may not want to play along.
2) Your other option is to find someone local to you with a good DMS cartridge that can be used to patch the firmware in your box. The cartridge can be restored after so that it still works for them. Once your box has been patched, then you can go and get a laptop drive and set it up using the DMS hack and repair disc, and then you can put the firmware on it that you need for your vehicle, and then your selection of music.
There are many steps involved here, and the best thing is for you to read all the messages in the forums concerning the patching of the Phatbox (especially here
http://forum.phathack.com/cgi-bin/yabb2/YaBB.pl?num=1122424315and here
http://wiki.phathack.com/DMS_Hack_and_Repair_CDOnce you have read and understood as much as you can, either try it or ask questions. But just about every possible question has already been answered, so I suggest also using the search engine on this forum to help.
Regards,
Les.